Ardor

Who is the driver (Business or IT)? Old Paradigm:  It is common today within organizations of all sizes that there is a lack of clarity about who is the driver, Business or IT when it comes to executing strategic and tactical initiatives needing support from information & technology group. This influx creates a rift between business functions and IT, seen commonly at almost all levels.  Business thinks of IT as one  of the  service department with  expectations to deliver IT services rapidly with  consistent quality . For business groups, there is no clear and measurable mechanism in place to relate IT initiatives to the growth of the organization or impact on brand equity as well as customer loyalty   and employee satisfaction. All this leads to is   forming an informal but practical prejudice about IT that IT is a cost center responding very slow to the business needs and never listens to the true needs of...